Nexvify
POLICIES

Shipping & Returns Policy

Everything you need to know about delivery times, shipping costs, and our hassle-free return process.

Standard Delivery

3–7 business days to your doorstep.

Free Shipping

On orders over $50.00. No coupon needed.

14-Day Returns

Hassle-free returns within 14 days of delivery.

Fast Refunds

Refunds processed within 5–7 business days.

Shipping Information

Free shipping on all orders over $50.00. For orders below this, standard shipping rates apply at checkout.
Delivery Timeline
1
Order Placed

You receive an order confirmation email immediately after checkout.

2
Processing (1–2 days)

Your order is packed and quality-checked by our warehouse team.

3
Shipped & Tracked

You receive a tracking number via email. Track your order anytime from your dashboard.

4
Delivered (3–7 days)

Your package arrives at your doorstep. Enjoy your purchase!

Delivery times are estimates and may vary due to public holidays, extreme weather, or high-demand periods. Once your order ships, you will be notified via email.

Returns & Exchanges

14-Day Window

Submit your return request within 14 calendar days of receiving your order.

Original Condition

Items must be unused, undamaged, and in their original packaging with all tags attached.

Initiate via Email

Contact us at naflymma1@gmail.com to start your return request.

Refund Method

Refunds are credited back to your original payment method within 5–7 business days.

Non-Returnable Items: Items marked as "Final Sale", perishable goods, personalised/custom-made products, and downloadable software are not eligible for returns or refunds.
Received a Wrong or Damaged Item?

If you received a defective, damaged, or incorrect item, please contact us within 48 hours of delivery. Attach clear photos of the item and your order number to naflymma1@gmail.com. We will arrange a free replacement or full refund immediately.

Quick Links

Need Help?

Our support team is available Mon–Sat, 9am–6pm.

Email Us